The problem
Unpaid dues, unanswered join requests, and members drifting away surface weeks too late, because the signals live in different tools.
How Matfact helps
- Needs-attention inbox with a link to resolve each item
- Check-ins today, this week, and this month, with a 28-day trend
- Membership health: who joined, who left, and why
- Follow-ups for members with no recent check-in
Can staff clear the queue from their phone?
Yes. The mobile app shows the same queues. Coaches approve check-in claims and promote ready students; owners and admins also handle join requests, cash dues, and stock.
Do I need to export to spreadsheets?
No. The dashboard answers the daily questions — who trained, who owes, who is ready — and links straight to the screen where you act.